Associations have always been “about” engagement, and in the past several years, we’ve had a renewed focus on engaging our members and other audiences. The thing is, most of us aren’t really doing it well. Could that be because we’ve been thinking about engagement all wrong, focusing on what we want members to do and how we define value?
Join Anna Caraveli (The Demand Networks) and Elizabeth Weaver Engel (Spark Consulting) on Tuesday, July 14 at 2 pm ET on Twitter (follow the hashtag #assnchat) to chat about their new whitepaper, Leading Engagement from the Outside-In, which describes a radical shift in our understanding of engagement, one based on an approach that encourages us to view the world from our audiences’ perspective, focus on the outcomes they want to achieve, build authentic relationships, and harness the power of collaboration to co-create the value our organizations provide.
Download the whitepaper at http://bit.ly/1GPNUM6 and come ready to share your thoughts on developing an outside-in perspective on your interactions and relationships with your members and other audiences.
Anna Caraveli is CEO of the Demand Networks, LLC, author of the new book, The Demand Perspective: Leading from the Outside-In, published by ASAE, and of numerous articles. She has over 20 years of experience in non-profit membership organizations, helping them resonate and connect with new generations of members, build new value propositions, and increase engagement and revenue. The Demand Networks and her research are focused on understanding what it takes to engage today, executing new models of member relationships and helping to build engaging organizations, at the pulse of their markets. When she is not saving the world, Anna walks her dog and cheers for the Washington Capitals.
Elizabeth is CEO and Chief Strategist at Spark Consulting LLC. She has more than seventeen years of experience helping associations grow, in membership, marketing, communications, public presence, and especially revenue, which is what Spark is all about. Elizabeth speaks and writes frequently on a variety of topics in association management. When she's not helping associations grow, she loves to dance, listen to live music, cook, and blog about the Philadelphia Eagles.