Friday, November 20, 2009

The 3 Most Important Benefits I Get For My Membership Dues

I just spent a couple of days in Providence, RI, with ASAE & The Center association leaders and I have come away from it with more connections, knowledge, and motivation to help get me revved up again to live life like I mean it. If anyone wants to know what they get for their membership dollars, I can tell you what my membership dollars pay for:
  • Knowledge - The listservs, section councils, education sessions, publications, and other ongoing communications that add to the overall industry knowledge that is available has helped me from the very beginning of my association career. Much as the platform for the listserv conversation needs to be made more efficient, it was the first ASAE product I was drawn into and it provided the most learning for me in the early days. It also helped acquaint me with some of the big names in the association world.
  • Connections -I love the Annual Meeting, with all of its ups and downs, because I get to learn from the most experienced and interesting minds in the community in the hallways and at the social functions. I back up what Jeff Hurt said recently about challenging conference attendees and speakers to put more effort into making the best of the learning sessions and opportunities available for teaching at the meetings. I have never walked away from a conference or workshop without learning something extremely valuable to help me do better in my career and for the industry. The times when I have learned the least have been when I haven't participated as fully as I should have in one way or another.
  • Experience - ASAE & The Center has afforded me the opportunities to volunteer for councils, task forces, and all kinds of activities which have enabled me to learn detailed data about studies related to my work and have helped me to hone a variety of leadership skills. Through my volunteer efforts I have been able to fully embrace the importance of what all of us do for our organizations' members and in that way I think I will always find myself evangelizing membership. Passion is not too emotional of a word to use.  If a person isn't passionate about their industry, learning, career, community, money, or anything else influenced by the power of an association; then what else? 
While I was at the ASAE & The Center Leadership Retreat I received valuable career advice from friends who make hundreds of dollars per hour for consulting. This isn't the first time that has happened (and I'm fairly certain it won't be the last). But what am I giving back to ASAE as a result of their help in making this exchange possible on an ongoing basis?
  • My energy and time - Because of ASAE & The Center's investment in me, I am going back to my council (I am vice-chair for the Component Relations Section Council) with a new commitment to helping the rest of the group get the most out of their time as possible by leading in a way that will help them and the Society.
  • My money - I recently donated to the Annual Fund for Research & Innovation and I am going to be posting and tweeting occasionally about this on an ongoing basis to see if I can get my friends to do it, too.  [I'd like to check in with ASAE and see if there is a way that I could prove to ASAE that the association blogger and Twitter community can put up some serious dough...maybe get a code and more price points at which to donate online ($100 is the least amount you can donate easily online right now) so that we could show our strength. I'll let you know if anything like that comes together. :)]
  • My attention - I will care about ASAE. I will talk about ASAE. I will share news about ASAE and with that attention others will see how much value I place with my involvement. If people see how much I get from my experience, then maybe they will join or participate more, too. This may seem like the most passive of the three ways I am giving back, but it could be the most valuable in the long run.
What do you get from your memberships? What do you give back?

Friday, November 13, 2009

The Stress Check List: New Job

Years ago I read a stress list that featured all the life changing things that could cause one to be overly anxious or depressed. On the list were the usual suspects: divorce, death, trauma were included. There were also a few that one may not expect, such as marriage, giving birth, and changing jobs. It's this third one that I've been experiencing recently and I can say that anxiety is most definitely a part of my life right now.

My new job is fantastic - that's the positive side of the coin. The people I work with seem especially smart and funny while the balance between life and work is a priority from the top.

But no matter how amazing the workplace is, it cannot change the fear I have of smiling and having something stuck in my teeth - forever branding me in their minds as "the slob." (check)

...or of having lipstick smeared on my face. (check)

...or of forgetting someone's name. (check)

...or of forgetting some code and locking myself out of the suite. (check)

Everytime I open my mouth to say something, it is likely that at least one person in the room hasn't heard me speak before, so I am hyper aware what I say could impact their view of me for years to come. No pressure.

After working at my previous job almost five years, it is hard to start over and to learn the ins-and-outs of the communal kitchen: rules for sharing office creamer and the labeling laws for food kept in the refrigerator. These things are still marked "tentative" in my brain.

Also, I am going from working for associations to working for associations as a consultant. There is a difference there.

Still, as anxious as I am, I have a lot of nervous excitement for this new direction. I am working on a subject I'm passionate about and I now have a legitimate reason for reading materials about social media and technology for communities. Fabulous news!

I know this is an unusual departure from my typical blog posts here on Acronym Soup, but I was thinking of all the people I knwo who are going through job changes and I felt compelled to share my thoughts. If anyone wants to share similar stories or tips for starting out on the right foot with a new job, please post! How do you start your day? What are some things to avoid? Please share!

Tuesday, October 27, 2009

Etiquette and the Perfect Lunch Spot

There is a great bookstore off of Dupont Circle in DC called Kramerbooks & Afterwords. They have a special brunch on the weekends and a knowledgeable staff in their bookstore. When Monica Lewinsky's receipt from the store came to light during the most heated portion of the Clinton-intern scandal, Kramerbooks refused to share the details of her purchase.  They are that solid in their commitment to their patrons.

I may be slightly exaggerating when I say Kramerbooks stands for the last bastion of respect for the intelligentsia in DC. But, I am in no way overstating it when I say, Kramerbooks has a great lunch menu and drink specials.

Because they do.

In fact, if their lunch menu was less inviting, I may not have ventured there  today for my business meeting with a couple of colleagues. If their atmosphere were less inviting, I may not have entered into a fascinating dialogue with a few patrons about social media and etiquette.

Our conversation centered around the pervasive use of smart phones and the way people use them in social settings. Each person shared their own experiences with people answering phones or texting away during otherwise intimate moments with friends.

And the conversation got me to thinking...:
  • I hadn't taken my smart phone out during our conversation
  • Would it one day be acceptable to interrupt the current conversation for phone or text (except in emergency?)
  • Was it already acceptable and I didn't know it?
  • What does this mean for meeting attendees?
  • We really need an etiquette guide/baseline for meeting attendees and speakers
  • Oh yeah, I've been working on this very issue with a few association people...better get back to it!
A few weeks ago on the weekly #assnchat Twitter conversation (facilitated by Jeff De Cagna), a group of us discussed putting one of these etiquette guides together. The idea was to create something as a guideline for attendees and speakers to reference for social media use during a meeting.

My conversation with the patrons at Kramerbooks today reminded me that people were still looking for guidance with this kind of behaviour...and that we need to start working on this project again as a community.

Issues we will address:
  • acknowledging the meeting's social media policy
  • acknowledging the speaker's social media policy
  • public disclosure about using SM during a session
  • your rights, rules, and risks when using SM during a meeting
  • what to include in a meeting program about social media
If anyone is interested in working with a group of us on an association social media etiquette guide for meetings, please email me at klitalien@delcor.com.

If anyone is interested in learning more about Kramerbooks' drink specials, check out their online menu. :)

Monday, October 19, 2009

Social Media Show & Tell

Happy (New) Media Monday!
Association professionals are buzzing about their latest forays into social media and it is high time we gather together and share our stories, don’t you agree?

You are invited to call in to the “Social Media Show & Tell” this Wednesday at noon ET for this month’s CRP Virtual Lunch. Just have your latest example on hand and we will share our stories and answer questions for others on the call. If you would like to share your story, please email me before Wednesday and I will be sure to introduce you to the group!

Bring your coolest social media success or just listen to everyone else's for ideas! We will have examples in specific areas, such as:

- Social Media for Member Engagement

- Social Media for Events

- Social Media for Project Collaboration

- Social Media for Fundraising

The Twitter hashtag for the CRP calls is #CRPLunch.

Register at http://bit.ly/2Ap2EN.

Dial in number: 218-936-7979

Passcode: 189780

You can earn 1 CAE point by registering and participating in this event.

Thursday, October 15, 2009

The Day After

My flight landed at the BWI airport around 11:20 last night and this morning I am debating whether to continue writing this very sentence or to jump back into bed for at least 20 more minutes of shut eye.

Friends, this could be a very short post.

After every big conference I attend, I like to sit and go through a digital brain dump, whereby I look at all my notes from the conference - all the business cards I've collected - and try to save it all in some kind of meaningful way that will help me or someone else in the future. Reason being, my mind starts letting go of the context for my notes very quickly after writing them.

Here is a random Top 10 List of things I learned during this recent trip to the OSA Frontiers in Optics Annual Meeting in San Jose, California:

1. Fly Virgin every time you can when flying to the West Coast. I was able to comfortably work away online with my very own outlet under my seat powering up my laptop and cell phone during the entire flight. The wifi worked great and my seat was super comfortable. The ability to work during the long flight from DC to California was fantastic! Plus, the food you can order at your seat is the best airplane food I've eaten so far.

2. Always make sure you have the appropriate adapter for the LCD projector when using a Mac laptop. I ended up locating mine in the bottom of my laptop bag, but I panicked for a little bit.

3. The official Twitter hashtag for a conference is a necessity for organizing large groups of people for social events (or any other events) on the fly.  Make things easy for conference attendees by having large monitors displaying the hashtag feed in appealing way (using Twitterfall or Visible Tweets) so that even the Luddites in the crowd can be informed of the latest conversation about the conference.

4. Free drink tickets make you everybody's friend. :)

5. Attendees are expecting wifi to be available everywhere. They will miss it if you don't have it.

6. Protein bars and Starbucks Via instant coffee: Must-haves for the conference suitcase!

7. Use the Bump application if you have an iPhone. Anyone who has an iPhone can easily transfer contact information with another iPhone user just by using this free application. So much easier than trying to hold on to business cards all evening long. I wish they had this available across all smart phones and with an easy way to organize new contacts by tagging, but maybe in a couple years...

8. Conference organizers: Have a few free registrations that you give out to members who agree to blog about the conference daily. You will not be sorry. These bloggers will not only help archive the member-experience for your conference, but will also add to the overall buzz. At this conference, bloggers had identifying ribbons and the association promoted the blogs before and during the conference. This should be something you offer for every conference - the promotion pays for the registration.

9. Looking for a good giveaway idea? Multi USB ports. Thumb drives. Laser pointers. And yes, hand sanitizer. These things stick around and people love them.


10. Idea: Have a "photobooth" kiosk in which people can either add their comments about the conference and have it automatically tagged with your hashtag and added to the Twitter stream displayed on your Twitter monitors, and/or record a short 2 minute video with their thoughts about the conference that is posted to the conference's official broadcasting site. I haven't seen this done yet, but it would be amazing to have on site and is totally doable.