Wednesday, July 25, 2012 - 3:30 PM to 5:00 PM
How do you serve your customers better in the digital age? This session will cover effective social media strategies customer service managers can use. There will also be time to help you develop action plans to implement when you get back to the office.
Ashley Pruett, CAE, Manager of Membership & Member Contact Center, ASHRAE
KiKi L'Italian, President, Amplified Growth